In order to put a claim or if you want to return something, please follow this procedure:

1. Select and copy in your browser this information:

INVOICE (Invoice Number and Date)

CUSTOMER DATA (Name, email, Phone Number)

PRODUCT DATA (Code and Name)

Then go to the section Contact us and paste the information you hve copied before, In the subject put: Return After that, explain the causes in the body and send it through our mail web

Refunds, Returns and Cancellations

In compliance with ‘Distance Selling Regulations 2000’ you have the right to cancel your order any time from the date of ordering right up until 7 days after the goods are received without giving a reason. If the order has already been dispatched (in transit) or received, you the customer are responsible for the cost of returning any unwanted goods, unless the reason for return is due to an error on our part. This charge, if not already paid by you, will be deducted prior to making any refund due.